Money Back Guarantee Policy

Thank you for shopping at EVOLARITHOS. We are committed to providing a seamless shopping experience and ensuring customer satisfaction. Our Money Back Guarantee policy is designed to ensure that you are completely satisfied with your purchase.

Eligibility for Returns

• Products must be returned within 30 days of the purchase date.
• The item must be unused, in its original packaging, and in the same condition as when you received it.
• Proof of purchase, such as a receipt or order confirmation email, is required.

Non-Returnable Items

• Gift cards and downloadable software products are non-returnable.
• Items marked as final sale cannot be returned.

Return Process

1. To initiate a return, please contact our customer service team at [email protected].
2. Include your order number, reason for return, and any relevant photos or documentation.
3. Our team will review your request and provide you with a Return Merchandise Authorization (RMA) number.
4. Once you receive the RMA number, securely package the item and include the RMA number inside the package.
5. Ship the item to the address provided by our customer service team.

Refunds

• Once your return is received and inspected, we will send you an email notification.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
• Shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges

If you need to exchange an item for a different size or color, please contact us at [email protected] and follow the return process outlined above. A new order will be processed for the exchange item once the return is received and approved.

Contact Us

If you have any questions or concerns about our Money Back Guarantee policy, please contact our customer support team at [email protected]. We are here to assist you and ensure you have a positive experience with EVOLARITHOS.